Privacy Policy
Basic Terms and Definitions
- Site is a group of web pages on the Internet integrated under the combearzon.com domain name and located at https://combearzon.com, containing electronic services for purchasing goods remotely, such as Online Store, Buyers Identification Procedure and Conditions, Payment Information, Delivery, Returns and Exchanges, Privacy Policy, etc.
- Online Store means sections of the site located on the Internet at https://combearzon.com, owned by Combearzon, on which the Goods offered for remote purchase are placed.
- Order is a request specifically placed by the Buyer for the remote purchase and delivery of Goods selected on the Site to the address specified by the Buyer or through self-pickup.
- Registration is the procedure for creating Site account by the Site Visitor to be able to use the electronic services of the Site.
- Authorization means activation of an account to access the electronic services of the Site.
- Combearzon is Larina Mira Sergeevna, Individual Entrepreneur, OGRNIP 316774600509673, INN 771676018245.
- Site Visitor is a person who went to the site https://combearzon.com in order to become familiar with the Goods and did not complete the registration (account creation) or authorization procedure and did not place an Order by phone.
- User is a visitor of the Site who wants to purchase the Goods remotely in the Online Store and place Orders using the electronic services of the Site and has passed the registration (authorization) procedure.
- Buyer is a User or a Site Visitor who has placed an Order in the Online Store using the electronic services of the Site or who purchases the Goods without registration (authorization) by placing an Order through the Seller managers via the call center at the phone numbers indicated on the Site.
- Seller is Combearzon.
- Goods are shoes, clothing, accessories, etc., presented for sale on the Site.
General Provisions
This Privacy Policy, which implies the preservation of confidentiality in relation to personal data (hereinafter referred to as the Policy), applies to the information provided by Users/Buyers, posted and prepared for posting through special sections of the site on the Internet at https://combearzon.com (hereinafter referred to as the Site) or communicated to call-center managers when placing an order, and accepted, processed and disclosed in accordance with the terms of the User Agreement published at https://combearzon.com/terms.
The above information is received, processed, transmitted and disclosed by Combearzon solely for the purpose of fulfilling the terms of the Public Offer in accordance with the User Agreement.
Personal data is processed both with and without the use of automation tools.
Registration/authorization on the Site or placing an Order by contacting the call-center of the Online Store without the registration/authorization procedure means the unconditional consent of the Site Visitor to the terms of the User Agreement and this Privacy Policy and the conditions and procedure for collecting and processing personal data specified therein. If the Site Visitor disagrees with these terms, it must refrain from using the services and concluding an agreement with the Seller and not move from the Site Visitor category to the User/Buyer category.
This Privacy Policy is an integral part of the User Agreement and shall apply to all Users/Buyers.
A Site Visitor attains the status of a User after using the Site registration service (Authorization) at https://combearzon.com/login/ and filling in all the necessary fields, including fields, where it is necessary to indicate personal data.
A Buyer, who has not received the status of the User, also agrees with the terms and procedure for processing his/her personal data provided for by the User Agreement and this Privacy Policy, when he/she transfers personal data by phone to the managers of the call-center of the Online Store for the purpose of placing an Order.
When mentioned in this Policy, Personal Data means:
- personal information that the User/Buyer provides independently, by his/her own will and in his/her interest, including during registration, in the process of using the Authorization service at https://combearzon.com/login/, and without registration, when placing an Order through a call-center, including such data as full name, gender, date of birth, phone number, e-mail address, delivery address.
- data that is automatically transferred to the services of the Site in the course of their use by the software installed on the User’s device, including the IP address, cookie data, information about the User’s browser (or other program through which the services are accessed), technical characteristics of the hardware and software used by the User, the date and time of access to the services, the addresses of the requested pages and other similar information.
- other information, both related and not related to personal data, the processing of which is provided for by the User Agreement or is required as a condition for its execution, or for the settlement of a dispute between Combearzon and the User.
All information constituting personal data, as well as any confidential information that the User/Buyer transfers to Combearzon, is provided by the User/Buyer at his/her discretion, his/her will and in his/her interest, taking into account that the specified information is essential for the implementation of the terms of the User Agreements and requirements of current legislation. When fulfilling its obligations under the User Agreement, Combearzon proceeds from the accuracy of the data provided by the User, and is not responsible for the accuracy and correctness of the information provided.
This Privacy Policy applies only to the Site https://combearzon.com. Combearzon is not responsible for third-party sites to which the Site Visitor/User/Buyer can go when clicking on the links available on the Site https://combearzon.com. Combearzon is not responsible for the content, quality and data security policy of these sites.
The Site ensures the safety of the User’s account from unauthorized access, except when such unauthorized access occurs through the fault or negligence of the User.
Personal Data Collection and Processing
Personal data collection and processing means any action (operation) or a set of actions (operations) performed with the personal data of the Users/Buyers whether or not using automation tools, including receiving, recording, systematization, accumulation, storage, clarification (update, amendment) extraction, use, transfer (including transfer to third parties, as well as by cross-border transfer, if such need arises in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
The purpose of personal data collection and processing is to fulfill obligations to implement the User Agreement, including in the process of using the Site, its services, programs and products, as well as to comply with the procedure necessary to protect the rights and properly formalize the relations of the parties to the User Agreement. Combearzon shall collect, process and store only those personal data that it needs to fulfill its obligations under the User Agreement.
Personal data shall be collected and processed for the purpose of:
- identifying the Buyer, providing the Buyer with access to the personalized resources of the Site, establishing feedback, including sending notifications, requests regarding the use of the Site, providing services in accordance with the User Agreement, processing requests and applications from the Buyer, delivering Goods;
- ensuring security, preventing fraud, providing effective customer and technical support in case of problems related to the use of the Site;
- advertising activities, notifications of new arrivals, sales, discounts, partner programs, etc.
If the Buyer does not agree to the further processing of his/her personal data for advertising purposes, he/she shall withdraw the consent to the processing data for these purposes, either by removing the check-box “I agree to receive advertising notifications by e-mail or SMS messages to the phone number”, or by informing Combearzon managers of your refusal by calling the call-center or by sending a corresponding notification to the Seller’s e-mail address: hello@combearzon.com.
Conditions for Processing and Transfer Data to Third Parties
Combearzon shall store the received personal data during the limitation period, except for cases when the legislation provides for the mandatory storage of personal data for another (longer) period specified by law, or, if the User/Buyer has agreed to receive advertising notifications, during the entire period of Site existence.
The personal data shall be stored in any legal way, including in personal data information systems whether or not using automation tools, unless the User has sent Combearzon a request to stop processing personal data and destruct it in accordance with the procedure established by applicable law.
Personal data shall not be transferred or provided to third parties, unless it may be required solely for the purpose of fulfillment of the terms of the User Agreement and on the terms of the relevant agreement concluded between Combearzon and a third party strictly in order to fulfill obligations to the User (in case of courier or postal delivery of the Goods, billing, receipt/return of funds, etc.) or otherwise in the manner expressly provided for by current legislation. The User/Buyer agrees that a certain part of his/her personal information becomes available to third parties on these terms.
The personal data shall be kept confidential except in cases of voluntary provision by the User/Buyer/ Site Visitor of information about him-/herself for general access to an unlimited number of persons using the feedback form on the Site or by posting such information on other information resources on the Internet.
Combearzon has the right to transfer the User’s personal information to a third party in the following cases:
- the User agreed to such actions and recognized their necessity by accepting the Public Offer, which is the User Agreement;
- the transfer is provided for by applicable law and is performed within procedure established by law.
In the event of the sale of the Site, all obligations to comply with the terms of this Policy in relation to the personal information received by the copyright holder are transferred to the acquirer. Subsequently, the acquirer has the right to change the terms of the User Agreement and this Policy, and Camberzon shall not bear any responsibility for such actions.
Camberzon shall take all necessary organizational and technical measures to protect the User’s personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
In case of loss or disclosure of personal data in the event of illegal actions of third parties, Camberzon shall immediately inform the User/Buyer about the loss or disclosure of personal data and contribute to the restoration of violated rights.
Camberzon, together with the User/Buyer, shall take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of personal data.
Obligations of the Parties
The User/Buyer is obliged to:
- provide accurate information about personal data in the format required for the proper fulfillment of the obligations provided for by the User Agreement;
- immediately update, supplement and correct the previously provided personal data in case of its change.
Combearzon is obliged to:
- use the information received solely for the purposes specified in the User Agreement and this Policy;
- ensure keeping confidential information in secret, not disclose without the prior permission of the User, transfer it to third parties exclusively in the manner and under the conditions provided for by the User Agreement and this Policy, and also not to sell, exchange, publish or disclose in other possible ways transferred personal data of the User without his/her written order;
- take precautions to protect the confidentiality of personal data in accordance with the procedure usually used to protect this kind of information in existing business transactions.
- block personal data related to the relevant User/Buyer from the moment of his/her application or request in case of revealing inaccurate personal data or illegal actions.
- stop processing personal data and destruct them after the expiration of the limitation period after achieving the purposes specified in the User Agreement or, at the duly executed written request from the User/Buyer, immediately after receiving such a request.
Responsibility of the Parties
In case of improper fulfillment of obligations to implement this Privacy Policy, Combearzon is responsible for losses incurred through its fault by the User/Buyer in connection with the misuse of his/her personal data, in accordance with the legislation of the Russian Federation. The responsibility to prove guilt and justify the amount of losses lies with the User/Buyer.
In case of loss or disclosure of confidential information, Combearzon is not responsible if this confidential information:
- became public domain prior to its loss or disclosure by Combearzon.
- was received by third parties before its receipt by Combearzon.
- was transferred to third parties with the consent of the User, as part of the implementation of the User Agreement, or on the grounds and in the manner expressly provided for by the current legislation.
Additional Terms and Disputes Settlement
Combearzon has the right to make changes to this Privacy Policy in case of changes to the current legislation in the field of personal data without the prior consent of the User/Buyer, notifying him/her about this by e-mail or by the provided phone number. If the User/Buyer failed to provide up-to-date about changes in contact information, responsibility for non-timely receipt of the notification lies with the User/Buyer.
The Privacy Policy shall enter into force from the moment it is published on the Site.
For suggestions or questions about this Privacy Policy, please contact Combearzon at hello@combearzon.com or via the phone numbers of the call-center listed on the Site.
The current version of the Privacy Policy is posted at: https://combearzon.com/privacy.
This Privacy Policy is an integral part of the User Agreement posted at: https://combearzon.com/terms.
Before going to court with a claim for disputes arising from the relationship between Combearzon and the Buyer/User in the field of this Privacy Policy, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
The recipient of the claim, within 10 days from the date of receipt of the claim, shall notify the counterparty in writing of the results of claim consideration and offer ways to resolve it, or accept the methods proposed by the counterparty.
If the parties failed to reach an agreement, the dispute shall be referred to the Moscow Arbitration Court.
The applicable law governing the relations between the parties shall be the legislation of the Russian Federation.